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// How It Works

Simple.
No Surprises._

From first contact to finished repair — exactly what to expect.

// The Process
01

// 5 minutes

Reach Out & Describe the Issue

Text, call, or book online. I'll ask a few quick questions.

  • No commitment
  • Response within the hour
  • Remote issues sometimes resolved right then
02

// Upfront & binding

Get a Flat-Rate Quote

Before I arrive or connect remotely, you get a flat‑rate price.

  • No hourly surprises
  • No fix = no labor fee
03

// On your terms

Pick a Time — I Come to You

Book a time that works for you. I meet at your home or office.

  • Same‑day slots available
  • Evenings & weekends (+$20 after‑hours)
04

// You watch, you learn

Repair Happens on the Spot

Most repairs done in 30–60 minutes. You watch, I explain.

  • Average on‑site visit: 45 min
  • You never lose sight of your device
05

// Quick & easy

Pay & Done

Pay via card, Venmo, Zelle, or Stripe invoice.

  • All major cards, Venmo, Zelle, Cash App, Cash
  • Digital receipt automatically
  • 30‑day follow‑up included
// On‑Site vs. Remote

// On‑Site Visit

I Come to You

  • Hardware repairs and physical component swaps
  • Custom PC builds
  • Network configuration

// Remote Session

Fix It Without Moving

  • Virus removal
  • Software installs
  • PC speed tune‑up
// FAQ
How fast can you get here? ▼
Most on‑site jobs in Westchase are same‑day, usually within 1‑3 hours.
What if you can't fix it? ▼
You don't pay for labor. Only possible $35 diagnostic fee if significant time was spent, credited toward future repair.
Do I need to buy my own parts? ▼
Yes — I provide a custom parts list with zero markup on my end.
Where do we meet for on‑site visits? ▼
Your home, office, or a public parking area. First‑time visits can be at a coffee shop.
What's the $79/month Small Business Plan? ▼
Two priority remote sessions per month + dedicated response line. Cancel anytime.

Ready to Book?_

Reach out and I'll get back to you within the hour. Most jobs are same‑day.

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