01 // Information We Collect
We collect information you provide when you contact us, book a consultation, request service, submit a form, or make a payment. This may include your name, email address, phone number, company name, service details, appointment information, and payment-related records.
02 // How We Use Information
- To respond to questions and service requests
- To schedule appointments and send service updates
- To process invoices, payments, refunds, and subscriptions
- To provide remote or on-site technology support
- To improve the website, services, and customer experience
03 // Client Data
We do not intentionally access, copy, retain, or disclose client files beyond what is necessary to perform requested services. Clients are responsible for backing up important data before any repair, setup, troubleshooting, or remote support session.
04 // Third-Party Services
We may use trusted third-party services for scheduling, forms, analytics, email, and payment processing. These services process information according to their own privacy and security practices. Payment card details are handled by payment processors such as Stripe and are not stored by Mr. Geek LLC.
05 // Cookies
The website may use cookies or similar browser storage to remember preferences, improve site behavior, and support basic analytics. You can control cookies through your browser settings.
06 // Security
We use reasonable administrative, technical, and operational safeguards to protect information. No website, network, or service can guarantee absolute security.
07 // Contact
Questions about this Privacy Policy can be sent through the contact page.